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  1. Flexischools
  2. Parents

Parents

General

  • What is a VPN?
  • CDFpay support
  • Can I opt out of marketing messages but still be eligible to review and purchase third party services if I want to?
  • I am receiving emails and app notifications - how do I opt out?
  • I am placing a uniform shop order; how can I best get information in relation to this?

Accounts

  • How do I add a student to my account?
  • How do I update my personal information?
  • How do I keep my account open but get a refund of my current balance?
  • I want to close one of my children's profiles
  • How do I check my account history?
  • Why is my username not working?
See all 17 articles

Fees & Payments

  • What are the benefits of topping up my Flexischools account?
  • Why am I being charged 29c on my order?
  • How do I change my payment details (credit card or PayPal)?
  • How do I get a refund for an order?
  • How do I add a daily spend limit?
  • What is an inactive account keeping fee?
See all 13 articles

Orders

  • How do I manage my orders?
  • I am a new Flexischools user, what should I know?
  • Items in my order were missing or incorrect
  • There was an issue with my order, what do I do?
  • Do I need to do a separate order for recess and lunch breaks?
  • I have two children, do I need to do a separate order for each?
See all 8 articles

CDFpay School Fees

  • CDFpay School Fees
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