General
Accounts
- How do I add a student to my account?
- How do I update my personal information?
- How do I keep my account open but get a refund of my current balance?
- I want to close one of my children's profiles
- How do I check my account history?
- Why is my username not working?
Fees & Payments
- What are the benefits of topping up my Flexischools account?
- Why am I being charged 29c on my order?
- How do I change my payment details (credit card or PayPal)?
- How do I get a refund for an order?
- How do I add a daily spend limit?
- What is an inactive account keeping fee?
Orders
- How do I manage my orders?
- I am a new Flexischools user, what should I know?
- Items in my order were missing or incorrect
- There was an issue with my order, what do I do?
- Do I need to do a separate order for recess and lunch breaks?
- I have two children, do I need to do a separate order for each?
